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CRM & Client Management

On EMLAK ASİSTAN, the CRM module brings every person interacting with the system (Property Owner, client, Real Estate Consultant, Contractor) into a single contact list. Each contact's requests and portfolios are shown on the detail page; you can add notes and update contact information.

Where Do You Use This Feature?

After signing in, the Contacts page is at /admin/sale-finder/contacts. Adding a new contact and editing existing ones is an admin-level capability.

Contact List

The contact list shows every phone number in the system as a single, deduplicated row. The list is paginated and supports a date-range filter and quick search (by name and phone).

  • Search by name and phone
  • Date-range filter
  • Pagination (default 30 records/page)

Contact Detail: Requests and Portfolios

Clicking a contact opens a detail page showing all their requests and portfolios in two tabs. You see the full history of one person — both what they're searching for (request) and what they're publishing (portfolio) — in one place. A date-range filter is available on the detail too.

Adding and Editing Contacts

Authorised users (admin-level roles) can add a new contact or edit existing ones. Mandatory fields are name and phone; optionally you can add a note and source (where the person came from on social media or digital sharing platforms).

  • Name (mandatory)
  • Phone (mandatory)
  • Note (optional)
  • Source (social media / digital sharing platform — optional)

Matching by Phone

The primary key for CRM records is the phone number. Requests and portfolios that arrive automatically from social media and digital sharing platforms are linked to the same contact via the sender's phone; all activity for one person is consolidated under one record.

Communication

On the contact detail the phone number is a clickable link; you can dial directly or message via WhatsApp. The note field is used for shared info inside the team.

CRM Flow — Steps

  1. 1

    Open Contacts

    Go to /admin/sale-finder/contacts and view all stored people in a single list.

  2. 2

    Search or filter

    Search by name or phone, or apply a date-range filter.

  3. 3

    Open the contact detail

    Click a contact to view their requests and portfolios in tabs.

  4. 4

    Add a note or edit

    If permitted, update contact info, change the source (social media / digital sharing platform), or add a note.

Frequently Asked Questions

Who do I see on the CRM list?+
Every person represented in the system by a phone number (Property Owners, clients, Real Estate Consultants, Contractors) appears in a single list.
How do I see all requests and portfolios for one contact?+
Click the contact and the detail page opens; requests and portfolios are listed in two separate tabs.
What's required to add a new contact?+
Name and phone are mandatory; a note and source (social media or digital sharing platform) can be added optionally. Adding contacts is an admin-level capability.
Can the same phone produce duplicate records?+
No. The system uses the phone as the primary key; all activity under one number is consolidated under one contact.
How do I delete a contact?+
Admin-level roles have delete permission; in standard usage the contact record is preserved for history tracking.

Start Using the CRM

Sign in to EMLAK ASİSTAN and reach all your stored client and owner info from a single screen via /admin/sale-finder/contacts.

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